Committed & Competent – Confident Because We Care
Two generations supported by decades of knowledge, loyalty, and tenacity have resulted in a level of commitment unprecedented in the industry. Our average employee tenure equals 14 years in sales, 13 years in management and an average of 9 years for team members company wide.
Our passion for serving customers with complex service requirements has resulted in a can-do spirit that fuels our “get it right and do it right” mentality. We understand that it is called a supply chain for a reason. When it comes to your operations, there can be no broken links, no second chances. You need everything to be in sync, delivered as promised – on time, every time.
While we are technology-driven, we take pride in the fact that it is our people who solve problems with expertise in technology focused on efficiencies. With our team as your support team, you get a tenacious focus on increasing productivity and performance and reducing your costs. A nimble, cross-trained customer service team is assigned to you to take action on your behalf. You won't get lost in a service pool of mere order takers. You'll get answers in minutes, not hours or days.
We don’t have a sales process. We have a solutions process that gets to the heart of what our customers really require to succeed. We literally care about and thrive upon being instrumental in your success. Collaborative problem-solving encompassing customer logistics, operations and IT requirements has been a critical success factor in how we work with you, backed by logistics experts and technicians with decades of experience in the industry.